Knowledge + Automation
Your team’s knowledge, captured.
Your workflows, automated.
We build your business a brain — then put it to work. Instant answers for your team. Automations that actually understand your business. Gets smarter every month.
The Problem
Your firm’s knowledge is everywhere. And nowhere.
Client histories buried in email. Procedures locked in someone’s head. Decisions lost in Slack threads nobody can find. When a new hire starts, they shadow someone for months — because there’s no other way to learn what your experienced people know.
1.8hrs
Per Day
spent searching for information that already exists somewhere in the firm
42%
Of Knowledge
lives in one person’s head and walks out the door when they leave
6mo
To Productive
for a new hire to reach full productivity without structured knowledge transfer
Sources: McKinsey Global Institute, Deloitte Human Capital Trends, Society for Human Resource Management
How It Works
From scattered knowledge to a living brain.
Capture
We take your existing documentation — SOPs, procedures, client files, training materials, whatever your firm already has — and structure it into a searchable knowledge base. Then we fill the gaps with a focused session with your team to capture what’s in their heads but never made it into a document.
Connect
Every piece of knowledge gets linked to related knowledge. Clients connect to procedures connect to contacts connect to past decisions. The connections are what make this a brain, not just a folder of files. When you ask about one thing, related context surfaces automatically.
Query
Your team asks questions in Slack, Teams, or a simple web chat. The brain finds the answer, cites the source, and surfaces related knowledge you didn’t think to ask about. Instant. Accurate. 24/7.
Grow
The brain gets smarter every month. New knowledge feeds in from meetings, emails, and team contributions. And once the foundation is in place, we build automations on top of it — onboarding sequences, document generation, follow-up workflows, and anything else your firm needs to run faster.
The Product
Your firm's knowledge, always available.
Everything your team needs to know — searchable, connected, and growing every day.
What's Inside
Built for how your team actually works.
Beyond the Brain
Once your brain is running, everything else gets easier.
Auto-generated briefings before every meeting with everything the brain knows about that client, their history, and what to discuss.
Zoom and Teams meetings automatically transcribed, summarized, and filed into the brain. It grows from every conversation without anyone lifting a finger.
Incoming emails scanned for knowledge worth capturing — policy changes, client updates, vendor announcements — and filed automatically.
New hire starts? The brain sends them a structured training sequence by role. Weeks to productive, not months.
Draft proposals, renewal summaries, and reports from your firm’s own knowledge. A 45-minute task becomes a 2-minute review.
Connect the brain to the tools you already use. Automate follow-ups, reminders, and handoffs powered by what the brain knows.
Why This Works
About
Built by someone who uses it every day.
I'm Tom Girgash. I run Main Loop Systems out of Cleveland, OH. Before building knowledge systems for other firms, I built one for myself — and it changed how I work.
The idea is simple: every firm has years of expertise locked in people's heads. When those people are busy, sick, or gone — the knowledge goes with them. We fix that.
We capture what your experienced people know, connect it into a living system, and make it queryable by your entire team. The brain gets smarter every month. Your firm gets stronger.
Our promise
If we can't demonstrate clear value in the first 90 days, we'll refund the build fee. No questions.
Questions
Common questions.
Stop being your firm's Google.
Start building your firm's brain.
Free 30-minute call. No pitch deck. Just a live demo.